Terms of Service

2.1 Booking Process: All bookings are subject to availability. A booking is confirmed once you receive written confirmation from Across The Map and payment has been received as specified in your booking confirmation.

2.2 Payment Terms: Payment terms vary by adventure and will be specified in your booking confirmation. Generally, a deposit is required to secure your booking, with the balance due before departure. Payment methods accepted include credit cards, bank transfers, and other methods as specified.

2.3 Pricing: All prices are quoted in the currency specified and are subject to change without notice until booking is confirmed. Prices may change due to currency fluctuations, changes in government fees or taxes, or changes in accommodation or activity providers.

3.1 Client Cancellations: Cancellation terms vary by adventure and will be detailed in your booking confirmation. Generally, cancellations made more than 90 days before departure may receive a partial refund, minus administrative fees. Cancellations made within 90 days of departure may result in forfeiture of deposit and additional cancellation fees.

3.2 Operator Cancellations: Across The Map reserves the right to cancel any adventure due to circumstances beyond our control, including but not limited to natural disasters, political instability, or insufficient bookings. In such cases, we will offer alternative dates or a full refund, but will not be liable for additional costs such as flights or other expenses.

3.3 Refund Processing: Refunds, when applicable, will be processed within 30 business days using the original payment method.

4.1 Health Requirements: Participants are responsible for ensuring they are physically and mentally fit for the adventure they have booked. You must inform us of any medical conditions, disabilities, or dietary requirements at the time of booking.

4.2 Travel Insurance: Comprehensive travel insurance, including medical coverage and trip cancellation insurance, is mandatory for all adventures. Participants must provide proof of insurance before departure.

4.3 Travel Documents: Participants are responsible for obtaining all necessary travel documents, including passports, visas, and vaccinations, as required by destination countries.

4.4 Safety: While we take all reasonable precautions to ensure safety, adventure travel involves inherent risks. Participants acknowledge these risks and agree to follow all safety instructions from guides and staff.

5.1 General: Across The Map acts as an agent in arranging transportation, accommodations, and activities. We are not liable for any loss, injury, damage, delay, or inconvenience caused by third-party service providers, acts of nature, government actions, or other circumstances beyond our control.

5.2 Adventure Activities: Participation in adventure activities involves inherent risks. By participating, you acknowledge and accept these risks. Across The Map, its employees, guides, and agents are not liable for any injury, loss, or damage arising from participation in adventure activities.

5.3 Maximum Liability: Our maximum liability to any participant is limited to the amount paid for the specific adventure in question.

6.1 Behavior: Participants must conduct themselves in a respectful and responsible manner. We reserve the right to remove any participant whose behavior is deemed disruptive, dangerous, or offensive, without refund.

6.2 Compliance: Participants must comply with all local laws, regulations, and customs of destinations visited. Any violation resulting in legal consequences is solely the participant's responsibility.

6.3 Property: Participants are responsible for their personal belongings. Across The Map is not liable for loss or damage to personal property.

Email: anand@atmacrossthemap.com

Phone: +91 949 501 1534

Address: TC 20/1275, DDRA - 306, Kudappanakkunnu, Thiruvananthapuram, Kerala, India, Pin-695043